Enabling cloud-based PoS use cases with Payworld Belgium

Introduction

Payworld Belgium, a leading provider of Point of Sale (POS) solutions, has transformed its connectivity and software capabilities since partnering with Onomondo. Ben Cauwelier, Managing Director and Co-Founder of Payworld Belgium, faced challenges in identifying a single provider that could help with integrating cloud-based solutions, expanding across Europe, and improving the user experience of their product. 

Since partnering, Payworld Belgium has benefited from Onomondo’s unique IoT connectivity software in terms of increased coverage, successful expansion opportunities, and increased operational efficiency.

Challenges facing PoS systems

While developing a leading cloud-based PoS solution, the Payworld Belgium team encountered several roadblocks that threatened to stall their progress. Seamless connectivity is crucial for PoS solutions, as entire establishments can grind to a halt without proper uptime. In some cases, Payworld Belgium customers have 200,000 visitors a day, making the need for constant connectivity crucial. 

The challenges ranged from complex integration with local environments to the need for secure and efficient operations.

1. Complex Integration with Local Environments: Payworld Belgium was looking for a more straightforward way to integrate their PoS system with local environments, which was limiting their ability to communicate with external applications.
2. Expansion Across Europe: With Payworld Europe, they are preparing services across 15 European countries, including regions with complex banking structures, and this was a significant challenge because it usually necessitates multiple providers or operators. In some instances, Payworld Belgium had customers that were located near Belgium’s country border. This resulted in poor device performance with network steering.
3. Secure and Efficient Operations: Implementing a secure and efficient VPN for linking terminals with mobile networks was a critical need for remote control and secure transactions.
4. Enhancing User Experience: It was essential to provide a consistent and straightforward experience for users without adding additional complexity or raising costs. Some terminals can be used by delivery workers moving across the country, to a local doctor who is going around a neighborhood. Having a single solution provider that fit all of these needs and all of these environments was crucial.

Onomondo’s unified network and platform

Recognizing the unique challenges faced by Payworld Belgium, Onomondo stepped in with an IoT connectivity platform that addressed each issue specifically. Over the course of several months, Ben Cauwelier and the Payworld Belgium team began testing various Onomondo features to implement into their product.

By leveraging their expertise in cellular connectivity and software, Onomondo provided the following solutions:

1. Secure and Efficient VPN Implementation: Onomondo’s VPN solution allowed Payworld Belgium to remotely control payment transactions, ensuring secure and efficient operations. This enabled their team to steer data directly to their cloud environment, without installing additional software on their devices.
2. Expansion into New Markets: Onomondo’s unified network is integrated with 680+ networks in 180+ countries. This widespread coverage assists Payworld Europe in growing, innovating, and expanding its services across Europe. To boost device performance while changing between these networks, Onomondo’s non-steered SIMs ignored borders, and would only connect a device to the strongest possible network.
3. Cost and Time Efficiency: Onomondo’s platform reduced both the cost and time required for commissioning and managing terminals. These savings range from reducing developer hours for potential connectivity issues, to minimizing costs on data transmissions. When the team tests and see no change in quality between two networks, they can choose the cheapest network right within the Onomondo Network marketplace.
4. Enhanced User Experience: Onomondo’s user-friendly platform improved the overall user experience at Payworld Belgium. This helped the team easily access SIM information and debug from the website on a phone, rather than sitting in front of a desktop or waiting to speak with customer service.

Improving the point-of-sale experiences across Europe

The partnership with Onomondo led to a more profitable, stable, and futureproof solution for Payworld Belgium. Onomondo’s IoT connectivity platform enables more flexible and responsive services for Payworld Belgium’s customers. 

The ability to remotely control payment transactions opens up new opportunities and use cases, such as an expansion into 15 European countries, showcasing the company’s innovative cloud-based approach. Platform features also provide significant savings in both cost and time. The partnership also resulted in a more intuitive and fluent user experience, reflecting Payworld Belgium’s commitment to innovation and customer satisfaction.

• Cost Savings: Payworld Belgium is anticipating significant cost savings with Onomondo’s connectivity and services.
• Time Savings: The ease of implementation and user-friendly platform enhanced overall efficiency for the Payworld Belgium Team.
• Innovation: The collaboration led to pioneering new use cases and payment methods with point-of-sale systems.

Wrapping up

Onomondo’s connectivity and software solutions have proven to be a valuable asset for Payworld Belgium, enabling them to overcome challenges and achieve success in their field. The partnership has high ambitions for the future with further improvements to cloud-based PoS systems, seamless global connectivity, and enhanced resource savings.

Onomondo’s tailored approach for IoT solutions and commitment to a smart way to connect devices has helped partners like Payworld Belgium achieve a new level of visibility and control. It stands as a testament to what can be achieved through innovation and vision for a better way of doing business.

For more information about Payworld Belgium and their POS product, visit their website.